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Datapipe's in the Running to Further Cement its Award-Winning Customer Service

  By Rory Lidstone, TMCnet Contributing Writer
 


Datapipe (News - Alert) is a provider of managed services and infrastructure for outsourced IT and cloud computing, touting products and services ranging from its Stratosphere Elastic Cloud and Stratosphere Hosted Private Cloud to Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS). The company prides itself on its customer service, 100 percent uptime guarantee and outstanding customer service.


Stratosphere Elastic Cloud is the company’s globally available, high-performance managed cloud computing platform designed to meet enterprise requirements for governance, usability, compliance and interoperability with traditional computing platforms. The Stratosphere is fully managed up to the application layer and features hybrid cloud options featuring managed hosting, compliance and security services.

Meanwhile, Stratosphere Hosted Private Cloud provides everything needed to build a perfect private cloud — computing, storage, security and a network — and allows customers to build that private cloud according to their own unique requirements. Indeed, they can choose from a handful of hypervisors — VMWare, ESX, KVM or Xen — and customize hardware, including computing power and storage.

All of Datapipe's products and services are backed up by its renowned customer service — which raked in five awards in 2012 alone — as well as 100 percent uptime guarantee.

In fact, the company is so dedicated to delivering the best for its customers that it managed to maintain its services even during Hurricane Sandy, despite having a major data center in Jersey City, New Jersey. The company was even named the most reliable hosting center in both October and November of 2012 by Netcraft, which measures the response times of around 40 leading hosting providers' sites. In December 2012, Datapipe managed to maintain a spot in the top five most reliable sites.

Datapipe's Stratosphere cloud offering managed to garner some recognition toward the end of 2012 as well, receiving the “2012 Cloud Computing Excellence Award,” presented by TMC's (News - Alert) Cloud Computing Magazine. Meanwhile, Datapipe was ranked eighth in the Environmental Protection Agency's (EPA's) Top 20 Tech & Telecom list of the largest green power users.

Datapipe is without a doubt determined to keep up its award-winning pace in 2013. In light of all of the following, the company is in the running for the People's Choice Stevie Awards for Favorite Customer Service in the computing services category. Those who think Datapipe deserves to win can vote for the company here until 11:59 p.m. ET on Friday, February 8.

Seeing just how committed the company is, there’s no reason to not put in your vote today!

To learn more about all of Datapipe’s offerings, visit www.datapipe.com.




Edited by Allison Boccamazzo